PAGE FAQ — SUBTILITAS BELGIUM (Forest, Brussels)
HAIL CATEGORY
It all depends on the extent of the damage, but PDR is by far the fastest technique on the market.
| Damage level | Estimated time |
| A few isolated dents | 2 to 4 hours |
| Bonnet or complete roof | 1 day |
| Entire vehicle affected | 2 to 3 days |
In the vast majority of cases, you leave with your car the same day. No paint booth, no drying time — that's the advantage of PDR.
Yes, if you have comprehensive insurance (full or partial depending on your contract). Hail is recognised as a force majeure in Belgium — which means:
- ✅ No penalty on your contract
- ✅ You only pay your excess
- ✅ The repair is covered by your insurer
Subtilitas Belgium is approved by the main Belgian insurance companies. We compile your complete claim file and deal directly with your insurance. You just have to sign.
⚠️ Don't have comprehensive insurance? Our PDR rates are up to 4× cheaper than a traditional body repair. Request a quote.
Act quickly — the procedures have legal deadlines.
Within 24 hours:
- 📸 Photograph all the damage (roof, bonnet, boot, wings, windows)
- 📍 Note the date, time, and exact location of the event
Within 5 working days:
- 📋 Report the claim to your insurance company
- 📲 Send us your photos on WhatsApp — quote within 2 hours
Do not do:
- ❌ Do not have repairs done without an approved prior quote
- ❌ Do not wait weeks — some insurers impose strict deadlines
Subtilitas Belgium supports you from A to Z in the process.
CATEGORY DSP
The DSP is effective in the vast majority of cases, but not on all types of damage.
✅ The DSP works perfectly for:
- Hail impacts (small and medium)
- Door and trolley dents
- Dents without paint damage
- Panels accessible from the back
⚠️ The DSP has its limits on:
- Very deep impacts with a marked crease in the metal
- Areas where the paint is already chipped
- Certain plastics or composite panels
- Dents at the edge of a panel or near a weld
In case of doubt, our technicians assess for free if your vehicle is eligible for the DSP before any intervention.
| DSP | Classic bodywork | |
| Painting | Preserved at 100% | Repainted |
| Duration | Few Hours | Few Days |
| Cost | 3 to 4 times cheaper | Raised |
| Value of the vehicle | Preserved | Slightly reduced |
| Chimical Products | None | Putty, primer, varnish |
| Result | As New | As New |
The DSP is the faster, cheaper, more environmentally friendly solution — and it preserves the original paint, which maintains the resale value of your vehicle.
No — that is precisely what distinguishes the DSP from all other methods.
The technique relies on progressive and controlled micro-pressures applied to the sheet from the back of the panel. There is no shock, no chemicals, and no excessive heat.
Requirements for the DSP to be risk-free:
- The paint must not be already cracked or flaking in the affected area
- The bump must not have created a deep crease in the sheet metal
That is why our technicians systematically inspect each impact before intervening. If an area poses a risk, we will inform you immediately and offer you the most suitable solution.
WINDOWS CATEGORY
Yes, and it is actually the combination we recommend most often.
A window can be both laminated (safety) and tinted — these are two independent properties that combine perfectly.
What you get with both:
- 🔒 In the event of a shock, the glass does not shatter — it stays in place
- 🌡️ Reduction of heat and UV inside the cabin
- 🔇 Better acoustic insulation
- 🕶️ Enhanced privacy
Our technicians advise you on the combination suitable for your vehicle and your use.
Yes, under certain conditions. Belgian legislation strictly regulates the level of tint allowed depending on the position of the glass on the vehicle. In Belgium, the Visible Light Transmission (VLT) minimum allowed is 70 % for the windscreen and front side windows. This means that the tint can only block 30 % of the light; any front window with a VLT of less than 70 % is considered non-compliant.
| Front window & windscreen | 70% VLT |
| Rear windows & rear screen | No restrictions but some requirements. |
⚠️ A window that is too dark at the front may result in a refusal at the technical inspection and a fine.
Subtilitas Belgium only installs approved films compliant with Belgian regulations.
The duration depends on the number of windows and the type of installation.
| Service | Estimated time |
| 2 front windows | 1 to 2 hours |
| Rear windows + rear screen | 2 to 3 hours |
| Complete vehicle | Half a day |
| Complete safety film | 3 to 4 hours |
After installation, a drying time of 2 to 5 days is necessary — avoid lowering the windows during this period.
The intervention takes place in our workshop in Forest to ensure the best installation conditions (dust, humidity, controlled temperature).
CATEGORY RATES
It's simple, quick and without obligation.
3 ways to get your quote:
📲 WhatsApp — Send 3 to 5 photos of your damage. Response within 24-48 hours with a firm price.
📋 Online form — Fill out our form, we will call you back the same day.
📞 By phone — Call us directly for an initial exchange.
The quote is always free, always without obligation, and in the case of an insurance claim, it is directly transferable to your company.
Subtilitas Belgium is based in Forest (Brussels) and operates throughout the Brussels-Capital Region as well as in a wide radius around the capital.
✅ Covered areas :
- Brussels and the 19 municipalities
- Walloon Brabant & Flemish Brabant
- Hainaut (Charleroi–Mons axis)
- Namur
🚗 Home visits available in these areas. 🔧 In workshop in Forest — accessible from all over Belgium.
Are you outside the area? Contact us anyway — we consider every request.
We accept the following payment methods :
- 💳 Bank transfer
- 💳 Bancontact / debit card
- 💳 Credit card (Visa, Mastercard)
- 🏦 Direct billing to insurance (claim file)
As part of an insurance claim, you only pay your excess — the rest is settled directly between Subtilitas Belgium and your company.
No cash payments beyond the Belgian legal limit (3,000 €).